home-iconabout-iconcases-iconservices-iconhome-iconreadings-iconcontact-icon

Cases

2016-2017

EBANX provides cross-border payment solutions, allowing international merchants to sell to customers in Latin America. It has more than 1,000 merchants, including AliExpress, Spotify, and Uber, and provides a variety of local and international payment methods.

Brazilian users face a lot of bureaucracy and high fees when exchanging currencies, sending money abroad and receiving it from abroad. The options available are paying high exchange rates and the bureaucracy of buying cash, or paying high exchange rates and high financial taxes for using their international credit cards. Opening an international account is not an option for most Brazilians.

As more international websites offer deliveries to Brazil, more people are interested in purchasing from abroad. However, the struggle with prohibitive exchange rates and fees remains a significant issue. It is frustrating for users to be limited in their options and have to pay a considerable amount just to access international products or services.

To solve this problem, EBANX decided to take advantage of its experience in processing payments to companies without local entities and offer customers access to purchase from abroad at a lower cost. EBANX launched a virtual wallet with a virtual MasterCard in USD. This platform enables users to check their online purchases from abroad, manage refunds and track deliveries. The unique aspect of the virtual card is that it is in US dollars, but topped up using the local currency, paying low-to-no exchange fees.

Reach out to know more.

I‘d love to know what you‘re doing to make people’s lives easier.

Send Email